Help & contact

We're a small team and we read every message. Here's how to reach us.

Response time

Usually within 1 business day.

Frequently asked

How do I connect my accounts?+

Go to Connect accounts and choose Facebook & Instagram or TikTok. You'll log in through the official platform screen and approve the permissions — we never see your password.

Which permissions do you request, and why?+

Only the ones a feature needs: managing your Pages, publishing posts, reading and replying to comments and messages, and viewing insights. Each maps to a specific feature in the dashboard.

How do I disconnect or delete my data?+

Open Dashboard → Settings to disconnect an account instantly, or see the Data Deletion page for all options.

Is my data secure?+

Yes. Connections use official OAuth logins, traffic is encrypted with TLS, and stored access tokens are encrypted at rest.